Our Services

Two services, one underlying job: help someone stand on their own two feet, safely.

Below is what each service actually involves day to day. We are not a regulated care provider: we don't deliver personal care, and neither service below requires CQC or Ofsted registration.

Illustration of a semi-independent living property
Ages 18–25

Semi-independent & independent living support

Once a young person turns 18, the level of built-in support is meant to reduce, but it shouldn't fall off a cliff. Our 18+ provision is designed as a genuine bridge: real independence, with support still close by for as long as it's needed.

This typically includes:

  • Move-on accommodation, either shared or self-contained, depending on readiness.
  • Floating or scheduled support visits rather than daily on-site staffing.
  • Tenancy skills: understanding a tenancy agreement, rent, bills, and what happens if something goes wrong.
  • Support to stay in, or get into, education, training or employment.
  • Continued access to health services, including mental health support, without needing to start from scratch with a new team.

We also support Staying Close and Staying Put style arrangements where a local authority has commissioned them, and we plan the move-on date well before it arrives rather than in the final fortnight.


Adults

Support services for vulnerable adults

Not everyone who needs a bit of extra support to live independently is a care leaver. We also work with adults who need practical, person-centred help to stay safe, well and settled in their own home or in one of our supported living properties.

This can include:

  • Help with daily living tasks: shopping, cooking, household admin.
  • Support attending medical, benefits or legal appointments.
  • Companionship and social support to reduce isolation.
  • Liaison with GPs, social workers and other professionals involved in someone's care.

All support is built around an individual support plan, agreed with the person themselves wherever they have capacity to be involved, and reviewed regularly.

Illustration representing one-to-one adult support
Property standards

What every Care Quest Group property has to meet before anyone moves in

Licensing & planning

HMO licensing where applicable, and confirmed planning use before occupation, checked against our own internal quality standards, not just the legal minimum.

Fire & building safety

Current fire risk assessment, working detection and alarm systems, and clear escape routes, checked rather than assumed.

Individual bedrooms

Every young person or adult has their own bedroom, furnished to a decent standard, with their own door key where appropriate.

Comfortable communal space

Living and kitchen areas people actually want to use together, not just walk through.

Maintenance on a schedule

Routine property checks and repairs logged and closed out, not left until an inspection is due.

Local to what matters

Properties chosen with proximity to schools, transport links and existing support networks in mind, wherever placement decisions allow it.

Referrals

How a referral works

1. Get in touch

Call, email, or use our contact form with as much detail on the young person or adult's needs as you can share at this stage.

2. Matching & proposal

We check placement suitability against our available properties and current household mix, then send a matching and proposal form back, usually within one working day.

3. Move-in & review

We agree a move-in date, complete the support plan together with the young person or adult, and build in a first review within the initial weeks.